Home Solutions CTI / IVR Store Locator
 
Store Locator

 
Store Locator
For brick and mortar businesses, making sure customers can find you quickly, with minimum hassle is fundamental to success.  Whether a customer needs to buy quickly or make a payment, your store can prevent lost revenue.

 




Benefits
  • Enhances Customer Service – Automation provides 24X7 service with fewer errors and faster response.
  • Saves Staffing Costs – Automation frees your staff for other tasks.
Features
  • Speak Store Information to Your Customers – Not just location, but hours of operation, special directions and other important information.
  • Configurable Call Flow – We’ll design the application just how you want it, to match your business objectives and your customer’s expectations.
  • Data Integration Module – TFB’s data integration module pulls data directly from your existing order database.  We can also use an intermediate database if your IT staff prefers.  We have options that let us integrate seamlessly, in the manner that best suits your IT environment.
 
 
 
 
 
 
 
 
 
Solutions
 
none VoIP Phone Systems
none
none Hybrid Phone Systems
none
none Unified Messaging
none
none Contact Center
none
none CTI / IVR
none
none Call Recording
none
none Audio / Web Conferencing
none
none Video Conferencing
none
none Speech Recognition
none
none WiFi Mobility
none
none Data Equipment
 
Press
CMS Earns ShoreTel’s Top Partner Award for the Prairie States Region
CMS Receives ShoreTel’s Highest Champion Partner Program Status – Certified Orange
Testimonials
“I’ve participated in many phone system conversions during my career and this was the smoothest by far,” said Jim O’Brien of RehabCare. “CMS sent out well-trained, knowledgeable engineers, and managed the entire training project. Everyone found the ShoreTel system easy to learn, and the user interface extremely intuitive.”
Partners
TFB