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Unified Messaging

 
CMS Solutions provides Unified Messaging systems that integrate with virtually any major manufacturer’s telephone system.  Our solutions can provide your business with flexible massage management from the desktop, telephone or internet.  Whether you’re in the office or on the road, you can increase productivity by accessing your voice, fax, email and video messages from one inbox.

Here is how our Unified Messaging Solutions can help your business:
  • Increase productivity by spending less time managing messages and more time acting on them
  • Provide fast, dependable customer service by prioritizing messages in any order
  • Manage messages from the road using simple and intuitive speech commands
  • Communicate effectively with colleagues in your main office and subsidiary offices
  • Expand your communications network as your company grows
Unfied Messaging features include:
  • Visual Messaging – Acces and manage messaging using familiar email interface (Microsoft, Lotus or Groupwise)
  • Speech Recognition – Navigate your mailbox using intuitive speech commands
  • Text-To-Speech – Listen to email messages over the phone
  • Hospitality – Impress guests with personalized greetings and automatic wake-up calls
  • Networking – Link multiple Unified Messaging systems into a single network
  • Fax – Preview, print or re-direct fax messages from the privacy of your desktop
  • Multiple Languages – Choose from over 20 supported languages
VideoMail – Create and deliver video messages and screen captures via email
Solutions
 
none VoIP Phone Systems
none
none Hybrid Phone Systems
none
none Unified Messaging
none
none Contact Center
none
none CTI / IVR
none
none Call Recording
none
none Audio / Web Conferencing
none
none Video Conferencing
none
none Speech Recognition
none
none WiFi Mobility
none
none Data Equipment
 
Press
CMS Earns ShoreTel’s Top Partner Award for the Prairie States Region
CMS Receives ShoreTel’s Highest Champion Partner Program Status – Certified Orange
Testimonials
“I’ve participated in many phone system conversions during my career and this was the smoothest by far,” said Jim O’Brien of RehabCare. “CMS sent out well-trained, knowledgeable engineers, and managed the entire training project. Everyone found the ShoreTel system easy to learn, and the user interface extremely intuitive.”
Partners


NEC

Active Voice