Home / Cloud Phone Systems / 8x8
Elevate the quality and reliability of your business phone
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Support your organization's business continuity and resilience with 8x8's secure, fully-redundant data centers.
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Get award-winning voice quality in the office or on-the-go, powerful analytics and a single administration platform to manage all your locations.
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Integrate business apps including Microsoft Teams and CRM system with your cloud phone system seamlessly.
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Give your business a competitive advantage with a modern cloud-based phone system.
Cloud PBX Features
Top Features
Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.
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Unlimited Calling, SMS & Fax
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Multi-Level Auto Attendant
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Call Recordings
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Visual Voicemail
Core Productivity
Connect with your team and customers from anywhere, anytime on any device.
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Music on Hold
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Local Number Porting & Direct Dial Number
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Overhead Paging
Call Handling
Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.
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Caller ID, Blocking & Do Not Disturb
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Call Forwarding & Transfer
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Call Waiting & Parking
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3-Way Calling
Call Management
Distribute incoming calls efficiently, facilitate custoemr conversations and improve employee productivity.
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Ring Group
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Call Monitoring
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Call Queues
Easy Administration
Single administrative interface for provisioning of users, system configuration and management.
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Role Based Access
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Multi-Site Support
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Cost Center
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Emergency Services
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Mobile Admin
Corporate Features
Get features tailored to keep your employees productive and efficient.
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Directory Assistance
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Presence
Analytics
Comprehensive usage and performance dashboards, plus reporting options for valuable insights.
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UC Analytics
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Conversation IQ
8x8 Work
Be productive from anywhere with a consistent all-in-one experience for voice, video, chat and fax on desktop, web and mobile.
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8x8 Work Apps
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8x8 Work for Web
Everything you need in a single app or your preferred browser.
Bring co-workers, customers and collaborators together with 8x8 Work.
Access all your communication features in one app or the apps where you spend most of your time.
Connect with customers and colleagues using the 8x8 Work app across your favorite devices. For those on the go, flip calls and meetings seamlessly from your desktop to mobile, as needed and, for users who spend most of their time in productivity and business apps, the 8x8 single integration framework supports 40+ business app integrations, including Salesforce, ServiceNow and Microsoft Teams. You can access key 8x8 functionality right in the app of your choice.
8x8 Work Key Benefits
Integrated Business Communications
Use one app for all your business communications needs. Simplify IT management by consolidating vendors and say goodbye to app toggling. For users who need a desk phone, choose from a wide variety of certified devices.
One-App and One-Click Experience
Unify phone calls, video meetings and team messaging for a seamless collaboration experience. Quickly move from one mode or device to another.
A Modern Digital Workspace
Boost employee effectiveness and productivity regardless of work styles, locations or devices.
Real-Time Visibility
Gain actionable business insights using built-in analytics that capture historical and real-time data from all customer interactions.
Greater Flexibility
Make coaching and speech analytics features, long-reserved for contact center agents, available to all employees.
Expand with 8x8 as Your Business Needs Grow
When ready, seamlessly expand to the 8x8 XCaaS platform and let 8x8 be your one-stop shop for voice, video, chat, contact center and APIs.
Always Available, Just Like Your Business
Leverage an industry-leading, financially-backed, platform-wide 99.999% uptime SLA across an integrated UCaaS and CCaaS solutions.
Optimize TCO and Faster Time to Value
Take advantage of persona-based mix-and-match options, vendor and licensing consolidation and streamlined tech support.