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State-of-the-Art Technology
Live Speech-to-Text
Dialpad Ai utilizes automated speech recognition software to transcribe your calls as they're happening.
DialpadGPT
Our proprietary generative AI gives you immediate access to transformative, business-building tools.
Enterprise-Level Security
Diapad protects your business and customer conversations, as well as your sensitive data, with enterprise-grade security.
Work from Anywhere
On Your Phone
At Your Computer
Using Any Browser
Dialpad Ai Voice Features
HD Calls
Our 100% uptime SLA means you'll never have to deal with a dropped call again - just crisp quality every time.
Ai Recaps
No more lengthy call reviews - get Ai-generated summaries and next steps after every call.
Custom IVR
Sort incoming calls based on customer call routing rules so you can quickly track and manage conversations.
Global Scale
Bring teams together on a single platform and manage offices from anywhere.
Department Lines
Assign operators, set business hours, create custom greetings and upload hold music.
Device Switching
Move live calls between any of your favorite devices and stay connected on-the-go.
Call Transfer
Easily transfer an incoming call to someone else on your team in a click.
Company Directory
Quickly search for a coworker and send a message, start a meeting or hop on a call.
Toll-Free Numbers
Pick a toll-free phone number so customers can reach you any time, anywhere.
Local Numbers
Build your brand and establish credibility by choosing numbers with local area codes.
Dialpad Ai Messaging Features
SMS & MMS
Chat with internal and external teams. Dialpad supports SMS, MMS and group messaging.
Channels
Bring work together in channels organized by any team, project or topic.
Voice Channels
Every channel includes an open audio line that anyone can join for quick, ad hoc conversations.
Status Updates
Let the team know when you're free. Plus, we'll update your status when you're on a call or in a meeting.
Company Directory
Search for anyone on your team and send a message, start a meeting or call with a click.
Voicemails
When calls roll to voicemail, we'll automatically transcribe those messages for you.
Virtual Fax
Send and receive faxes right from your desktop app (no hardware needed).
Device Switching
Dialpad lives on all your favorite devices so you can stay connected while on-the-go.
Dialpad Ai Meetings Features
Meeting Controls
Meeting lock, mute/unmute and guest removal always keep you in control.
Global Scale
Collaborate across time zones with international dial-in access for 50+ countries.
Emoji Reactions
Share quick reactions during meetings and keep the engagement going using your favorite emojis.
In-Meeting Chat
Share links and comments without interrupting the speaker for an even more collaborative experience.
Always-On Video
Use picture-in-picture mode to collaborate in another app or document while still viewing your video.
Meeting Timers
Get a subtle alert when you have five minutes remaining, so everyone knows to wrap things up.
Recordings and Transcripts
See a full view of all your past meetings and access recordings or chat transcripts.
We'll Call You
Never get stuck looking for a dial-in number again, thanks to pre-scheduled dial outs.
Your meetings have never been this productive.
Before You Join
Agendas
Upgrade to the all-in-one app and share agendas in team channels so you can lock priorities together.
Resources
Send out relevant files and links in the same messaging channel so everyone comes prepared.
During the Meeting
Content Sharing
Share your screen while streaming video so everyone can follow along.
Time Management
Keep your meetings on track with advanced host controls and a helpful meeting timer.
After You Hang Up
Call Summaries
Get an automatic email recap with transcripts and action items so next steps are clear.
Action Items
Share final decisions and send follow-ups in our all-in-one app so the whole team's tightly aligned.